Warranty

/Warranty
Warranty2019-01-09T15:02:01+00:00

Salco Products warrants to its trade customers that its products will be free from original defects in material and workmanship for a period of three years from date of purchase.

Within the warranty period and upon due notice and delivery of defective products to Salco, Salco agrees to repair or replace only product determined by Salco to be defective.  In no event shall Salco be liable for payment of any charges or expenses other than the cost of performing its obligation to repair or replace at Salco’s sole discretion in accordance with this basic commercial warranty.  Misuse, neglect or unauthorized repairs shall void this warranty.  The warranty is expressly limited to Salco Products only.

Salco Products shall not be liable for incidental or consequential damages of any nature.  Salco Products sole liability shall be for the repair or replacement of defective parts at Salco’s sole discretion pursuant with this warranty.

Salco makes no other warranties expressed or implied.  No agent, distributor, representative, or anyone else has the authority to waive, alter, or add to the printed provisions of this warranty, to make any representation or warranty not contained herein, or to extend this warranty to anyone other than the original user.  Salco reserves the right to redesign or modify its products without incurring further liability.

In order to obtain the benefits of this warranty, the owner must contact the Salco Products Customer Care Department as soon as possible after discovery of the defect but, in no event, later than the expiration of the warranty provided in this warranty.  Upon receipt of this communication, Salco Products will promptly notify the owner of the address to which the defective item may be shipped.  The owner shall then ship the item, freight prepaid, to the address indicated, together with a “RETURN GOODS AUTHORIZATION” code obtained from the Customer Care Department and a brief description of the problem(s) encountered with the item.  Unauthorized returns will not be accepted.

Order Acceptance:

Salco Products reserves the right to accept or reject any order.  Possession of Salco Product’s catalog or price list does not constitute an offer to sell nor a right to purchase.

Credit:

A signed Salco Products credit application is required prior to an account being reviewed for credit approval or discount eligibility.  COD may be requested for accounts with credit applications in process or otherwise deemed.

Terms:

Approved credit applications will receive Net 30 day unless specified otherwise.  Past due thereafter.  Accounts may be placed on hold or terms revoked due to unsatisfactory payment. 

Delivery:

Delivery estimates are made in good faith and are subject to government restrictions, failure by our suppliers to deliver, fires, strikes or other causes beyond our control.

Shortages:

Claims for shortages or errors in shipping must be in writing and will not be recognized after seven days from date of delivery.

Pricing:

We reserve the right to change prices without notice.  We will dispatch goods at the current price.  Customers may request confirmation of current prices when ordering.